Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a brand? Well, you’ve found the right place. At ApparelFace, we’re not just another faceless online store—we’re a small team of passionate folks who genuinely care about what you think. In fact, our founder, Carlos, still replies to most emails personally. (Yeah, we know—it’s kinda old-school, but we love it that way.)
Got a question about sizing? Need help with an order? Or maybe you just want to share your thoughts on our latest collection—whatever it is, we’re all ears. Here’s how you can reach us:
Prefer typing? Shoot us a message via our live chat during business hours. It’s like texting a friend, but with fewer emojis (unless you’re into that—we won’t judge).
Here’s the thing—we wouldn’t be here without you. That’s not just some corporate fluff. Last year, a customer’s feedback about our pocket designs led to our best-selling shorts line. Crazy, right? So whether it’s a complaint, a compliment, or just a random idea you had at 2 AM, we’re listening.
P.S. If you’re wondering why we’re based in Havana—well, that’s a story involving Carlos, a vintage sewing machine, and way too much Cuban coffee. Ask us about it sometime.